1. Prompt Arrival:
We appreciate prompt arrival for appointments. If you anticipate being late, please notify your counselor in advance. Sessions will only be conducted for the scheduled time, and they will automatically be canceled if you are 30 minutes late, as a 30-minute session may not be effective.

2. Session Extension:
Your counselor may allow for an extra 15 minutes of session time if needed. However, anything beyond 15 extra minutes (in addition to the 60-minute session) will be counted as two sessions, and charges will apply accordingly.

3. Payment Terms:
When booking a slot with us, please note that session fees must be paid in advance to confirm the session. Your session is not confirmed until payment is made. You can complete your payment through internet banking or digital wallets like Paytm, UPI, or Google Pay. Please note that cash payments are only accepted for in-person sessions.

4. Cancellation Policy:
A cancellation fee will be levied if a 24-hour notice of cancellation is not provided. The cancellation fee will amount to the fee of one session.

5. Discontinuation of Therapy:
Please inform your counselor if you decide to discontinue the therapy process.

6. Influence of Substances:
The counselor reserves the right to cancel the session if the client is under the influence of any substance.

7. Online Session Environment:
For online appointments, ensure a private, undisturbed, and stable network environment for smooth. session functioning.

8. No Show and Late Policy:
Clients who fail to attend their scheduled appointment without prior notice will be considered a no- show, and the full session fee will be charged. Sessions will automatically be canceled if clients are more than 30 minutes late.

9. Session Interruption:
To ensure the effectiveness of the therapeutic process, sessions will be conducted strictly for the scheduled time duration. Interruptions beyond the allocated time may impact the quality of the session.

10. Client Responsibility:
Clients are responsible for adhering to the guidelines and policies outlined for therapy sessions, ensuring a conducive environment for therapeutic progress and mutual respect between counselor and client.

11. User Responsibilities
By using our website, you agree to:
• Provide accurate and truthful information while using our services.
• Use the website for lawful purposes and refrain from using it in any way that could damage, disable, or impair the website.
• Comply with all applicable laws and regulations when interacting with our services.

12. Privacy and Data Protection
We are committed to protecting your privacy and handling your personal data responsibly. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.

13. Limitation of Liability
Nevaan Counseling Center provides its services and website "as is." We do not guarantee the accuracy, completeness, or reliability of the content on our website. Our liability is limited to the extent permitted by law.

14. Changes to Terms
Nevaan Counseling Center reserves the right to update or change these Terms and Conditions at any time. Any changes will be posted on this page, and the revised version will become effective immediately upon posting.

15. Governing Law
These Terms and Conditions are governed by the laws of India, and any disputes arising under these terms shall be subject to the jurisdiction of the courts of Delhi.

16. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Nevaan Counseling Center
+91 9910 848 200
nevaancounselingcenter@gmail.com
https://nevaancounselingcenter.com/
G 81, Basement, Block G, Saket, New Delhi, Delhi 110017